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Issue with carrying over data to another PC
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GokUsama Offline
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Post: #1
Issue with carrying over data to another PC
Hello,
So recently I got a new PC and I wanted to shift over my esenthel work onto the new PC now. However I am having issues when logging into the esenthel server where all of our world data, assets etc are saved.
The textures and other assets are not loading properly and I am getting the red "!". I initially thought it must just be the data slowly loading onto my new PC, so I decided to wait a few hours and see if the issue goes away.
After a few hours I still had the same issue.
Not sure what's the reason behind all this as everything works fine on my old PC and the worlds/textures/models etc load in properly.
Any sort of help would be appreciated, thanks in advance!

Edit: https://imgur.com/5e49dth, https://imgur.com/VT4uf9z - So as you can see in the first image that I receive the data for a while and then as shown in the second image I stop receiving data as it's on 0,0 kbp/s
(This post was last modified: 12-23-2019 12:49 PM by GokUsama.)
12-23-2019 12:20 PM
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RedcrowProd Offline
Member

Post: #2
RE: Issue with carrying over data to another PC
i believe the server mode is not 100% ? but it should work fine with assets ?

it is best to transfer project using the esenthel project saver with the tool in the editor.

at least that should get you going for now smile
(This post was last modified: 12-23-2019 01:56 PM by RedcrowProd.)
12-23-2019 01:53 PM
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Esenthel Online
Administrator

Post: #3
RE: Issue with carrying over data to another PC
Hello,

Esenthel Server should work OK for all projects and element types.
I've just found some issue with synchronization process to which I've uploaded a fix, so please update the engine. However this issue seems unrelated to your problem.

How much data from your project was transferred successfully? More or less how many % of 3d objects and textures are OK?

You could check if you have any anti-virus / firewall that could be blocking connection.
I've just made a test syncing a medium project from windows laptop to macbook, and all worked fine.
12-23-2019 04:10 PM
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GokUsama Offline
Member

Post: #4
RE: Issue with carrying over data to another PC
Hello,
Thanks for the help smile managed to fix that issue. However now I am having another issue where the textures are loading very weird on the models and on the terrain as you can see here. https://cdn.discordapp.com/attachments/5...nknown.png
Could it be an issue with my gpu because I recently built my pc from scratch. I even installed the latest gpu driver.

Edit: here is another example of how the textures look like even on one of the sample projects. https://cdn.discordapp.com/attachments/5...nknown.png
(This post was last modified: 12-29-2019 09:03 PM by GokUsama.)
12-29-2019 06:57 PM
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Esenthel Online
Administrator

Post: #5
RE: Issue with carrying over data to another PC
Yes this looks like a GPU/driver bug.
You could try using forward renderer, but not sure if it would help.
12-30-2019 04:25 AM
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GokUsama Offline
Member

Post: #6
RE: Issue with carrying over data to another PC
So I tried uninstalling the GPU driver and then reinstalling it properly again and I am still not seeing any improvement sadly :(
These are my GPU specs:
- GeForce RTX 2070
- Driver Version 441.66
I pretty much tried everything that could to do with installing driver, yet I still see my textures, shadows on terrain, models etc in esenthel messed up.
https://media.discordapp.net/attachments...nknown.png
https://media.discordapp.net/attachments...height=702

EDIT: I noticed that the shading issue is happening when the sun is turned on but when it is turned off then the terrain looks normal because all the shadows are gone.
(This post was last modified: 12-30-2019 05:17 PM by GokUsama.)
12-30-2019 03:55 PM
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Esenthel Online
Administrator

Post: #7
RE: Issue with carrying over data to another PC
Is this only about shadows?
Does disabling shadows in the Editor F12 menu (Video Options) make all work ok?
12-31-2019 05:13 AM
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GokUsama Offline
Member

Post: #8
RE: Issue with carrying over data to another PC
Nope that's what i initially thought but its still messed up, however when I enable environment it becomes better. As you can see below.
Without Environment:
https://media.discordapp.net/attachments...height=677

With Environment:
https://media.discordapp.net/attachments...height=677

I am not sure what's happening anymore...
12-31-2019 06:34 PM
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GokUsama Offline
Member

Post: #9
RE: Issue with carrying over data to another PC
Hello,
I am back again and with a similar issue as i been having previously. This time I pinpointed it to be a lighting issue.
So basically with the game environment lights turned off eg sun or other sources of light every thing looks fine.
https://imgur.com/a/2wFnhva - without light
https://imgur.com/a/BDBBdJo - with light
So i was wondering if there is a way to access lighting settings in the engine?
02-11-2020 10:28 PM
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Esenthel Online
Administrator

Post: #10
RE: Issue with carrying over data to another PC
How it looks like with light and without shadows?
Also you can try disabling shadow jittering (in F12 video options).

If this is a shadow bias issue, you could try tweaking the values for shadow bias:
Code:
Find all "#ShadowBias", Subfolders, Find Results 1, Entire Solution, ""
  C:\Esenthel\Engine\Source\Graphics\Display State.cpp(11):// #ShadowBias
  C:\Esenthel\Engine\Source\Graphics\Light.cpp(95):static inline Flt GetBias() {return (D.shadowJitter() ? 4.0f : 2.0f)/D.shadowMapSizeActual();} // #ShadowBias
  C:\Esenthel\Engine\Source\Graphics\Light.cpp(102):      // #ShadowBias
  Matching lines: 3    Matching files: 2    Total files searched: 649
02-12-2020 08:16 AM
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GokUsama Offline
Member

Post: #11
RE: Issue with carrying over data to another PC
Hello,
So regarding your question above, when i turn on the light and turn off the shadows i still get this https://imgur.com/Bw8GpEi i am not sure where these shades are coming from but as you can see the shadows are turned off....
Could it be that something in the engine is not optimised for Newer Graphic cards (GeForce RTX 2070)?
(This post was last modified: 04-21-2020 01:59 PM by GokUsama.)
04-21-2020 10:57 AM
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RedcrowProd Offline
Member

Post: #12
RE: Issue with carrying over data to another PC
It looks like artifact, that might be caused by the light, but those are not shadows.
Might be caused by your gc driver, is it the latest version ?
(This post was last modified: 04-23-2020 06:35 PM by RedcrowProd.)
04-23-2020 06:33 PM
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GokUsama Offline
Member

Post: #13
RE: Issue with carrying over data to another PC
(04-23-2020 06:33 PM)RedcrowProd Wrote:  It looks like artifact, that might be caused by the light, but those are not shadows.
Might be caused by your gc driver, is it the latest version ?

Yeah, it on the latest version 445.87. I also contacted Nvidia Support regarding this situation and after trying out all their resolutions, in the end they just said that this seems to be game specific issue and it needs to addressed by game engine developer only... Not sure why this is happening.
Also yes when I turn off the light then there is no more artifact
(This post was last modified: 04-25-2020 08:09 PM by GokUsama.)
04-25-2020 08:02 PM
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Esenthel Online
Administrator

Post: #14
RE: Issue with carrying over data to another PC
For me this looks like GPU driver bug. I've reported several bugs to Nvidia in the past, they never replied.. very bad support.
Are you using Binary edition or building it from GitHub source?
If binary, then try using source, it has some changes that are possible workarounds for nvidia bugs.

If that's not enough, you could try
replace this line in source:
"AMD=ContainsAll(D.deviceName(), "AMD Radeon", true, true);"
with
"AMD=true;"
recompile engine, editor, and try again.
04-26-2020 03:29 AM
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GokUsama Offline
Member

Post: #15
RE: Issue with carrying over data to another PC
Alright I will try that out aswell but for now I found a "fix" through the settings. So i Pinpointed it down to where exactly the issue was happening, and it seems like the issue was in the Diffuse Mode Burley (Disney). When I use any other modes Oren-Nayar or Lambert then the issue is gone! I will post the comparison images below.

Burley (Disney):
https://imgur.com/YP6BzDi
Oren-Nayar:
https://imgur.com/ddZ3laM

Maybe this would help you pin pointing where exactly the issue lies (IF it is to do with the engine)? Just thought i'd point it out smile
(This post was last modified: 04-26-2020 02:31 PM by GokUsama.)
04-26-2020 02:08 PM
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